Privacy PolicyThis Privacy Policy applies to the Website and Services provided by DRIFTMATRIX LTD ("the Company", "we", "us", or "our"). The Company is a legal entity incorporated in the United Kingdom and registered in the Companies House under registration number 16621264, with the address at 86-90 Paul Street London Greater London EC2A4NE.
Overview:We aim to provide you with a clear understanding of the information we collect, how we use it, and with whom we share it. We encourage you to read this Privacy Policy thoroughly as it explains the processing of your personal data when using our Website or Services.
This Privacy Policy will be updated periodically to reflect any changes in the way we handle your personal data or in response to changes in applicable laws. The latest version of the Privacy Policy will be posted on our Website.
By using our Website or Services, you confirm that you have read and agreed to this Privacy Policy. If you do not agree with any of the terms in this policy, you must immediately cease using the Website and Services.
Definitions:The following definitions apply throughout this Privacy Policy:
- Company refers to DRIFTMATRIX LTD, registered in the UK.
- Client refers to any individual or entity using the Company's Services or Website.
- Website refers to proxyline.tech, dashboard.proxyline.tech.
- Services refer to the various proxy infrastructure solutions and data gathering services the Company offers, which are available through the Website.
- Account refers to a registered user profile needed to access the Services.
- Personal Data is any information that can identify an individual, including name, email address, IP address, etc.
- Processing involves actions performed on personal data, such as collection, storage, or alteration.
- Controller is the entity that determines the purposes and means of processing personal data.
- Processor refers to an entity that processes data on behalf of the controller.
- Consent means the data subject’s clear agreement to the processing of their personal data.
For further definitions, refer to the relevant section of this Privacy Policy.
General Provisions:This Privacy Policy applies to all users of our Website and Services, including business partners, clients, and service providers.
- Age Restriction: Our Website and Services are not intended for users under the legal age in their jurisdiction (typically under 18 years). We do not knowingly collect data from minors.
- Corporate Users: If you are a representative of a legal entity, your personal data will also be collected in accordance with this Privacy Policy.
We are registered and provide services in the UK and are subject to the General Data Protection Regulation (UK GDPR). Users from other countries, including Canada and Australia, should also review the specific data protection laws applicable to them, such as PIPEDA in Canada and the Privacy Act in Australia.
To ensure compliance with data protection laws, the Company has appointed a Data Protection Officer (DPO). You may contact the DPO using the contact details provided in the relevant section of this Privacy Policy.
Consent to Data Collection:By accessing or using the Website or Services, you consent to the collection and processing of your personal data in accordance with this Privacy Policy. If you create an Account, you will also be giving your explicit consent to receive marketing communications from us.
If you wish to withdraw your consent to receive marketing materials or advertising, you may do so at any time by either:
- Not completing the Account registration, or
- Unsubscribing from marketing emails through the "Unsubscribe" link provided in those emails.
What Personal Data Do We Collect?The Company collects the following categories of personal data:
- Personal and Contact Details: Name, contact information (email, phone number), and location (country of residence).
- Commercial Information: Service requirements (e.g., number of IPs needed, traffic volume), order history, and communication records related to the Services.
- Financial Information: Payment details, such as bank information and transaction records, used to process payments for Services.
- Log Data: Includes your IP address, device information, cookies, usage patterns, and crash reports.
- Third-Party Data: If you log in through third-party services like Google, we may collect information such as your email address or profile details.
We collect and process data for specific purposes, which may include fulfilling contracts, customer support, and marketing. You have the option to opt out of certain data collection practices (e.g., marketing materials), and you may withdraw consent for non-essential data processing at any time.
Sensitive Data:We do not collect sensitive personal data such as:
- Racial or ethnic origin
- Political views
- Religious or philosophical beliefs
- Genetic data
- Biometric data
- Health data
- Sexual orientation
- Criminal records
Purpose and Legal Basis for Processing:We process personal data for the following purposes:
- Providing Services: To enable access to and the functionality of our Services. This is necessary for the performance of the contract between you and us.
- Customer Support: To respond to inquiries and provide assistance with our Services. This is based on the contract or, in some cases, consent.
- Marketing and Communication: To send marketing materials and updates. This is based on your consent.
- Payment Processing: To process payments and handle transactions. This is necessary for compliance with legal obligations and our legitimate interests.
You may revoke your consent for non-essential data processing (e.g., marketing) at any time.
Cookies and Similar Technologies:We use cookies to improve your experience on our Website. Cookies are small text files that are stored on your device and can track browsing activity. You can manage cookie preferences through your browser settings.
We use both first-party and third-party cookies for the following purposes:
- Essential Cookies: Required for the functioning of the Website (e.g., user authentication).
- Analytics Cookies: Help us understand user behavior and improve our services (e.g., Google Analytics).
For more information on cookies and how to manage them, you can visit the support pages for your browser (links provided in the original document).
Security and Data Retention:We implement appropriate technical and organizational measures to protect your personal data. Your data will be stored only for as long as necessary to fulfill the purposes for which it was collected, including complying with legal obligations.
Your Rights:As a data subject, you have the following rights under applicable data protection laws:
- Access: Request a copy of your personal data.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data, subject to legal obligations.
- Restriction: Request restriction of processing under certain conditions.
- Portability: Request the transfer of your personal data to another service provider.
- Objection: Object to the processing of your personal data for certain purposes (e.g., direct marketing).
If you wish to exercise any of these rights, please contact us using the details provided below.
Contact Us:For any questions regarding this Privacy Policy or to exercise your rights, please contact our Data Protection Officer at: privacy@proxyline.tech